Privacy Policy

Last updated: January 1, 2026

1. Introduction

B2B Distributors ("we", "our", or "us") operates the B2B Distributors mobile application (the "App"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our App.

By using our App, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We collect the following personal information when you use our App:

• Account Information: Name, email address, company name, phone number, business address
• Order Information: Order history, product preferences, shipping addresses, billing information
• Profile Information: Business details, preferences, account settings
• Communication Data: Messages, inquiries, and customer support interactions

2.2 Automatically Collected Information

When you use our App, we automatically collect certain information:

• Device information (device type, operating system version, unique device identifiers)
• App usage data (features accessed, time spent, pages viewed)
• Crash reports and error logs
• IP address and location data (general location, not precise)

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our App services
• To process and fulfill your orders
• To send you order confirmations, updates, and shipping notifications
• To manage your account and provide customer support
• To improve our App and develop new features
• To send you marketing communications (with your consent, which you can opt-out at any time)
• To detect, prevent, and address technical issues
• To comply with legal obligations

4. Third-Party Services

We use the following third-party services that may collect information:

• Google Firebase: For user authentication, cloud database (Firestore), cloud storage, and analytics. Firebase's privacy policy: https://firebase.google.com/support/privacy
• Google Analytics: For app usage analytics and performance monitoring
• Payment Processors: For processing payments (if applicable). Payment information is handled by secure third-party processors and is not stored by us.

These third-party services have their own privacy policies governing the collection and use of information. We encourage you to review their privacy policies.

5. Data Storage and Security

We use Google Firebase to store your data securely. We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee absolute security.

6. Data Sharing and Disclosure

We do not sell your personal information. We may share your information only in the following circumstances:

• With service providers who assist us in operating our App (e.g., Firebase, payment processors)
• When required by law or to respond to legal process
• To protect our rights, property, or safety, or that of our users
• In connection with a business transfer (merger, acquisition, etc.)
• With your consent or at your direction

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can access and review your personal data through your account settings
• Correction: You can update or correct your personal information at any time
• Deletion: You can request deletion of your account and associated data
• Opt-out: You can opt-out of marketing communications at any time
• Data Portability: You can request a copy of your data in a portable format

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

8. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce our agreements

When you delete your account, we will delete or anonymize your personal information, except where we are required to retain it for legal purposes.

9. Children's Privacy

Our App is not intended for users under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our App, you consent to the transfer of your information to these countries.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending you an email notification (for material changes)

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

12. Contact Us

This Privacy Policy is effective as of January 1, 2026